Today I revisit a company to do their surveillance audit. Last year I was delighted to be able to recommend them for ISO9001 certification and I'm looking forward to seeing how they have got on over the last year!
A lovely day with a fab company today. So nice to see a company who are really taking management systems seriously and using them to drive forward business improvement. One of the Directors said 'our management system is intrinsic to all we do, it's what keeps the business moving on, helps us improve continually'. Yeehah, someone has understood what ISO9001 is all about!
thoughts on current business issues